Office Hours | Monday-Friday 9:00 am to 5:00 pm | Saturday 9:00 am to 1:00 pm | Sunday Closed
Office Hours | Monday-Friday 9:00 am to 5:00 pm | Saturday 9:00 am to 1:00 pm | Sunday Closed
Safe and Secure
Facility Access 7-Days a Week from
7:00 am to 7:00 pm
Reserve A Unit Now!
775-376-5453

Frequently Asked Questions and Storage Tips

Questions About Our Property, Policies, and More

  • What are your office hours?

    All American Storage’s office is open 9:00 am to 5:00 pm Monday through Friday, 9:00 am to 1:00 pm Saturday.  The office is closes 12:00 pm to 1:00 pm Monday through Friday for lunch and all Major Holidays.  Our gates are open 7:00 am until 7:00 pm 7 days a week.

  • When can I access my storage unit?

    Access to your unit is only when the gates are open.  The gates are open at 7:00 am until 7:00 pm daily.

  • What are the requirements to rent a space?
    • State or government-issued identification with a photo (i.e. Driver’s License, Military ID, Passport or Identification Card, etc.)
    • Monthly rent
    • $15.00 refundable deposit.

  • What are the terms of the Rental Agreement?

    Most of our Rental Agreements are month to month, unless you Rent a unit under our Move-in Specials. Our Move-in Specials are a one-time move-in Lease for 3, 6, 9 or 12 months that rolls over to a month to month rental agreement at the end of the lease.

  • Is a security deposit required?

    Yes, we require a $15.00 refundable security deposit. To receive your deposit refund, you must give 15 Days Written Notice to Vacate, owe no rent or fees, remove all items from the unit and leave it clean and ready to rent.

  • When is my rent due?

    All Rent is due on or before the 1st day of every month.  After the 5th day, a late fee will be added.

  • How do I make a payment?

    We accept personal checks, money orders, cash or Visa & Master Card.  You can pay by mail, in person in the office, by dropping your payment in the office door slot (no cash) or by phone.  We also offer automatic payment deductions from your credit/debit card.

  • What can I do to ensure my property will be secure?
    • We recommend you purchase a Disk Lock
    • We have 24-Hour Surveillance
    • Access to the property is only from 7:00 am – 7:00 pm daily
    • Well-lit Property during nighttime hours with Video Surveillance

Storage and Packing Tips for Your Belongings

Use high-quality locks on your unit always. To prevent cutting and prying, invest in a disc-style lock with a hasp-hugging design. These locks are on sale at our office.

Be sure to store small or fragile items in furniture drawers. Using bubble wrap or packing paper, wrap these items and mark them as “FRAGILE.”
Fill boxes completely to prevent collapse when stacked. Use packing materials to stuff any open areas.

Combustible, hazardous or perishable items may not be stored in units at any time. Prohibited items include gasoline, paint, chemicals and food.

Drain fluids from lawn and garden equipment before storing. Avoid corrosive damage by properly cleaning the equipment before storage.
Locked Self Storage Unit — Reno, NV — All American Storage
Locked Self Storage Unit — Reno, NV — All American Storage
Store shovels, hoes and rakes in barrels or trash cans.

Store furniture on boards or pallets.

Store couches on end to create more space for other items.

Store mattresses using mattress covers.

Use large appliances like stoves or refrigerators to store soft, smaller items. Towels, blankets, etc. can be kept inside of clean, dry appliances. Refrigerator doors should be kept slightly ajar.

Store tabletops on end and remove legs from table to save space.

Shield all stored items with protective covers. Use cotton or wool in lieu of vinyl or plastic to avoid damage as a result of mildew.

Always treat any wood surfaces before storing.

Store books flat. Book spines may be damaged by standing on end. Be sure not to pack too many books in one box so as not to make the box too heavy.

Be sure not to over pack boxes. Boxes with too much content may rupture or topple when stacked.

Create a center aisle when packing your unit. Doing so will create access to all of your items. Put the items you use toward the front of the unit.

Keep your property off concrete or asphalt floors by using cardboard mats or pallets. Leave an air space around the perimeter of the unit.

Be careful not to store items such as pianos in the winter. Cold weather may permanently damage this type of property.
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